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FAQ

Short answers for common importer questions. Full details live on each product and process page — follow the links below.

Shipping & MOQ

What is your MOQ?

It depends on product line and packaging. See Derma Roller, Derma Stamp, and OEM FAQs. Exact MOQ is confirmed when we quote your SKU list.

Can I mix SKUs in one order?

Mixed-SKU orders can be discussed; per-SKU minimums apply. Details on the product FAQ pages.

What is the production lead time?

Lead time depends on quantity, configuration and packaging — confirmed in the quote.

Which markets do you ship to?

We support overseas distributors. Confirm destination and documents in the inquiry. See OEM.

How are goods packed for export?

Unit packs, cartons and marks are set with your order. See our export packaging checklist.

OEM & Private Label

Can I start with logo-only customization?

Yes — often the fastest route on catalog products. See OEM.

How does an OEM project work?

Inquiry → quote → sample → approval → production. Full steps on /oem/ and in our OEM process guide.

Do you make new molds?

New mold projects are possible after design confirmation. Timing and cost are confirmed in your quote.

Who owns custom molds and artwork?

Ownership and confidentiality terms are confirmed in writing before tooling. See OEM FAQ.

Products

Which derma roller needle counts do you offer?

Catalog counts include 192 and 540; others on request. See Derma Roller.

Which needle lengths are available?

List the lengths you plan to stock and we will confirm availability per model.

Derma stamp or derma roller — which should I stock?

Often both. Read Stamp vs Roller for catalogs.

What materials are used?

Needle and handle material options are confirmed per model — ask in the inquiry.

QC & Documents

How do you inspect each batch?
Can batches be traced?

Ask for batch number format and sample inspection records with your first order.

Which documents come with a shipment?

Confirm the list in the inquiry. See Certificates.

Can I get samples before ordering?

Yes. Sample cost and lead time are confirmed in your quote.

How do I request a quote?

Microneedle Factory — derma roller & derma stamp OEM for distributors. Request a quote · info@microneedlefactory.com